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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. You can see all of our official policies in the terms and policies section of our website.

Do you ship worldwide?

We are unable to ship anywhere outside of the UK at the moment. Sorry for any inconveniences this might cause.

When will I get my order?

To make the process as quick as possible, our supplier ships your order direct to your door and it is dispatched with 24-48hrs of your purchase, dependent on stock. Pre-orders are dispatched as soon as they are released.

How can I get in touch?

The fastest way to get in touch is by email. Please contact Zoe on info@thebookloverclub.co.uk or use the contact form on the website.

How do I join the events?

The best way to stay notified of upcoming events is to follow our socials (@thebookloverclub.uk). You can join our online book club or by your ticket for The Romantasy Retreat on the website. All other events are currently completed or fully booked. If you are interested in hosting your own, in-person 'Book Lover Club', email Zoe for a host pack and discount code. Host pack is a one-off fee of £20.

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